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Event Terms and Conditions
Please find below our events terms and conditions. Should you have any questions regarding these please email our events team on events@strattonhousehotel.com
Bookings and Payments
- To confirm your booking, we require a non-refundable deposit of 25% of the estimated final bill. The remaining 75% and any other outstanding charges must be paid 2 weeks prior to your event.
- We will ask to hold a card against your booking for any further payments.
- Events finishing later than 9pm in the evening are required to book 10 bedrooms alongside your booking to minimise the impact on other guests.
- Should you decide to cancel your event any deposits paid to Stratton House Hotel are non-refundable. A postponement of your event will be treated as a cancellation and subject to the same terms and conditions.
- We are a cashless hotel, please advise your guests accordingly.
- All plated and served events will have a discretionary 10% service charge applied to the final bill as standard.
Prior to your Event
- We require the final details regarding numbers and menu choices at least 2 weeks prior to your function.
- If you have requested a block booking of bedrooms, then any bedrooms not booked by yourself, or your guests, will be released for sale to the general public 2 months prior to the date of your event.
- We will need to be provided with a copy of public liability insurance and PAT testing certificate for any 3rd party suppliers you wish to use for your event.
During your Event
- You are responsible for all of your guests. In the event of damages occurred during your event or if any hotel items go missing you will be charged accordingly.
- Only food provided by our kitchens is permitted to be consumed during the event. The exception being food provided by an approved third-party supplier.
- All buffet food will need to be removed after two hours to comply with food safety guidelines.
- If you would like one of the private bars open, please note there is £150 minimum spend.
Details are correct as of March 2024 but may be subject to periodic review.